Read this before posting any Request



  • If you need a technical help and to make it esier to help you, please create a request following this format:

    3DCoin Client Software and version number :

    the type of the software and the version you are using

    Operating System :

    in case of issues with 3DC client (name,version and bits)

    Hardware specification :

    in case of issues with 3DC client (CPU,RAM,HARD DRIVE CAPACITY)

    Description of the problem :

    necessary have to be simple and direct asking.

    Screenshot of the problem :

    upload the problem screenshot to an hosting service and post it in your request. Such as www.imgur.com

    Any related adress :

    any address related to your problem

    Any related transaction ID :

    any transaction ID related to your problem

    Log files From the 3DCoin Client :

    the link to your log files uploaded to pastebin website www.pastebin.com

    Example :
    3DCoin Client Software and version number : 3DCoin Core version v0.13.3.2
    Operating System : windows 10 64 bit
    Hardware specification : 4.0 GHz Quad Core CPU with 8 GB RAM and 100 GB free hard drive.
    Description of the problem : I received a transaction several hours ago and it still has not confirmed
    Screenshot of the problem :N/A
    Any related adress : N/A
    Any related transaction ID : f4474f0453ffeebf6e640a9a559baf084fc95c5b6852cf1add74734a9789de56-000
    Log files From the 3DCoin Client : N/A

    100 Posts
    Super Moderator

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